At Pure Aesthetics Distribution, your satisfaction is important to us. Due to the hygienic and personal nature of our hair products, ALL SALES ARE FINAL.Please review your order carefully before completing your purchase.
Returns & Exchanges
For health, safety, and hygiene reasons, we do not accept returns or exchanges on any products.
Damaged, Defective, or Incorrect Orders
If your order arrives damaged, defective, or you receive an incorrect item, please contact us within 48 hours of delivery at pureaestheticdistribution@gmail.com.
Please include:
- Your order number
- Clear photos of the item(s) received
- A brief description of the issue
Once your claim has been reviewed and verified, Pure Aesthetics Distribution will provide a replacement or another appropriate resolution if the issue was caused by an error on our behalf.
Cancellations & Order Changes
Orders begin processing shortly after they are placed. Because of this, cancellations, modifications, or order changes are not guaranteed once an order has been submitted.
Refunds
Refunds are only issued if Pure Aesthetics Distribution is unable to fulfill your order or under other circumstances specifically approved by PAD.
Original shipping charges are non-refundable.
By completing your purchase, you acknowledge and agree to our All Sales Final Policy.